Username: username in the outgoing field will automatically fill in with the username from the incoming field.Contact the Service Desk if you are unsure of your UPN. The UPN of the shared mailbox is usually different from the email address. Username: is important you enter the username exactly as above, with your username first, then a "\", then the UPN of the shared mailbox.After this, hit "Configure Manually" in the bottom left. Enter your personal ONID password in "Password". Enter the email address of the shared mailbox in "Email Address". Enter your name in the "Your Name" field. To add a shared mailbox to Thunderbird, we must first add the account, then subscribe to the folders Adding Shared Mailbox to Thunderbird:ģ) A new window will popup. See the screenshot below:ĩ) Your shared mailbox should now be added to Mac Mail! How do I add a shared mailbox to Thunderbird Additionally, check that the "Use TLS/SSL" box is checked and "Authentication" is set to "Password" for both incoming and outgoing. In this window, change the "Username" under "Outgoing Mail Server" to Do not edit the username for the incoming mail server.ħ) Next, uncheck both "Automatically manage connection settings" boxes.Ĩ) Lastly, verify your incoming port is set to 993 and your outgoing port is set to 587. Click the account, then click "Server Settings" from the bar. Contact the Cosine Helpdesk if you are unsure of your UPN.Ħ) You should now see the account in the left column of the "Accounts" window. It is important you enter the username exactly as above, with your username first, then a "\", then the UPN of the shared mailbox. After this, hit "Sign In" on the bottom right.ĥ) Four more inputs should appear. Once opened, click "Mail", then "Preferences" on the top menu bar.Ģ) In the bottom left of the "Accounts" window, click the plus button.ģ) Select "Other Mail Account" and hit "Continue".Ĥ) A new window will popup. You also have the option to not download large messages by ticking the box next to "Don't download messages larger than".ġ) Open Mac Mail. You can select the bubble next to "Synchronize the most recent", then pick a date range of your preference. To do this, go back into "Account Settings" and change the "Disk Space" setting. You will still be able to see old messages, the message content will just not be downloaded untill you select the message. If you want to save disk space, you can set it to only download the contents of messages from recent messages. Setting Storage/Sync Settings:īy default, Tunderbird will download all messages from your Inbox and subscribed folders onto your computer. Please follow these steps again after your receive the Sync Complete message. Note: If your email is in the process of being migrated and you have not yet received the Sync Complete email, your folders will not yet be in this list. It may take some time for the messages to download, especially if you have a large mailbox. You should now see these folders show up under your Exchange account in the list. You may select all of them, or just the ones you intend to use. To do that, follow these instructions:ġ) Right click your Exchange account in the list on the left, then select "Subscribe"Ģ) Click the checkbox next to the Folders you want to show up in the list. In Thunderbird, you must "Subscribe" to a folder before it will show up in the list. You should see your or in the white color if you're sending from Exchange: The email address you're using will be in white, while the grey text is the account name you can set in "Account Settings". To make sure, check the "From" field when you compose a new message. Note: Make sure you are sending from the new account you added. account should now be added! You can close out of the Account Settings tab now.Enter your email address as either or depending on whichever one you'd like your emails to send-as. Setting Up Exchange Account in Thunderbird:ġ) Click the three line button in the top right of Thunderbird and select "Account Settings"Ģ) In the bottom left, click "Account Actions", then select "Add Mail Account"ģ) A new window will popup. To fully setup your account in Thunderbird, we need to first add it, then subscribe to your mail folders.
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